The Success/Communication Program is comprised of several modules designed to offer a higher, more comprehensive level of training for developing and improving communication skills. In addition to the presentation materials, each program also provides ample opportunity for participants to practice what they have learned.

Each module is conducted as a workshop of one or more sessions with five or more participants from your club, company, or community. Every module includes a script and instructions for presenting the program. Most modules also include PowerPoint presentations and participant notebooks.

As the seminar leader, you will

• Develop strong presentation skills

• Improve your training abilities

• Demonstrate teaching skills in a workship environment

• Learn the “ins and outs” of meeting planning

• Gain expertise with visual aids

• Provide a much needed educational service to others

Presentation of a Success/Communication Program can help fulfill one of the requirements for Advanced Communicator Gold (ACG) award.

The chart below lists the titles of the Success/ Communication modules. Click on the titles to see a summary of an individual module.

The Art of Effective Evaluation

To many people, evaluations are the most important aspect of the Toastmaster’s program. No matter what your vocation, the ability to effectively evaluate any situation or condition is a necessity. In delivering this program you will teach the finer points of offering constructive critism.

Exercises • Identifying reasons why people need to become more effective speakers

• Recognizing the factors that contribute to the club’s evaluation climate

• Determining overall evaluation strengths and weaknesses

• Building self-esteem through evaluation

• Practicing evaluation skills

Time: 2.5 – 3 hours
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Building Your Thinking Power
Part I: Mental Flexibility

Mental flexibility can be defined as a way of thinking – an atitude. It’s a way of approaching situations that allows you to adapt your behavior so you can achieve the best outcomes. By increasing your mental flexibility, you become a better listener, a keener observer, a more skilled thinker and a more effective problem solver.

Exercises • Developing listening and feedback skills

• Exercising perceptual skills and mental flexibility

• Interpreting information in an open-minded way

• Determining what causes people to react negatively

• Increasing awareness of varying points of view

• Illustrating the importance of suspending value judgements and waiting for more information

• Learning semantic flexibility and its impact on the thinking process

• Thinking strategically

Time: 2 – 2.5 hours
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Building Your Thinking Power
Part II: The Power of Ideas

People who are skilled at producing new ideas can make a profoundly important contribution to our society. This program will clarify the basic principles of creative thinking and explore specific techniques that can make all of us more effective idea producers.

Exercises • Understanding the difference between covergent and divergent thinking

• Enhancing imagination

• Producing fluent ideas

• Exercising the skill of hypnothesing

• Creating ideas through brainstorming

Time: 2 – 2.5 hours
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From Speaker to Trainer

Many businesses and organizations have realized the importance of training. Properly trained people increase productivity and make fewer mistakes. But how do you train people? In this program, you’ll teach the five steps involved in preparing and presenting a training program using adult learning principles. You’ll also teach the roles of trainers and the differences between public speaking and training while providing practical experience in facilitating dioscussion and conducting exercises. You’ll teach how to make the learning experience enjoyable too.

Exercises • Conducting warm up exercises

• Determining participant’s expectations

• Conducting a gap analysis

• Writing training objectives

• Identifying the characteristics of an effective trainer

• Conducting an effective role play

• Determining presentation styles

• Preparing a lesson plan

• Handling difficult behavior

• Applying your skills

Time: 4.5 hours
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How to Listen Effectively

When other people talk, do you listen to what they mean or do you just hear what they say? Listening is a much more active skill than some may think. Effective listening requires certain techniques for receiving, organizing and interpreting what has been said. In delivering this program you will help others to recognize and develop these skills.

Exercises • Developing skills in active listening

• Studying barriers to effective listening

• Identifying situations in which active listening is important

• Creating an awareness of the need for effective listening

• Learning how to avoid distractions

• Promoting listeneing readiness

• Eliminating hasty judgements when listening

• Practicing listening to understand

Time: 2.5 – 3 hours
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Speechcraft is a program designed to develop leadership skills as well as teach speaking skills in a seminar workshop format. In delivering this four-to-eight session program you will will help others to gain confidence in communication which includes writing and delivering speeches, impromptu speaking, the use of visual aids and body language and effective listening.

Exercises • Developing impromptu speaking skills

• Delivering prepared speeches

• Learning to evaluate effectively

• Practicing parliamentary procedure

• Conducting quality meetings

• Enhancing leadership abilities

Time: 4, 6 or 8 sessions, 1-2 hours each
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